If you are having tax problems and have not been able to resolve them with the IRS, the Taxpayer Advocate Service (TAS) may be able to help you. And our service is free.
Note: The Taxpayer Advocate Service is currently experiencing a high volume of assistance requests due to tax return processing delays. As a result, you may experience lengthy wait times while trying to connect with an advocate or while waiting for a return call. We ask for your patience as it may take up to two weeks before we will be able to return your call or reply to your request. We apologize for these delays and are taking steps to reduce hold and response times to better serve you.
We understand there are many taxpayers awaiting help from the IRS with their 2023 and prior tax returns. The Taxpayer Advocate Service is taking steps to help address this return inventory backlog by making a temporary change in our case acceptance criteria to better serve taxpayers and businesses. Read our FAQ updates on these changes and how we are advocating for taxpayers who need help the most. TAS appreciates your patience during this challenging tax season, while case advocates work diligently to address your tax concerns.
Financial Hardship is also known as Economic Harm. Economic harm includes any damage or loss of finances in any capacity.
If you answered yes to any of these questions, TAS may be able to help you.
An IRS System Issue is also known as Systemic Burden which could include:
If you answered yes to any of these questions, TAS may be able to help you.
Use our tool to help determine if the Taxpayer Advocate Service (TAS) can assist you.
Contact your Advocate directly or your local office.
Need help resolving your tax issue? Complete the Form 911 to request assistance.
What is the Taxpayer Advocate Service?
TAS is an independent organization within the IRS. Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights.
What happens when I call the TAS toll-free number to open a case?
When you call the TAS toll-free number you will be connected with the Centralized Case Intake (CCI) team who is your first point of contact with the Taxpayer Advocate Service. They will guide you along the process to start your case and get the help you need.
Note: We understand there are many taxpayers awaiting help from the IRS with their 2023 and prior tax returns. The Taxpayer Advocate Service is taking steps to help address this return inventory backlog by making a temporary change in our case acceptance criteria to better serve taxpayers and businesses. Read our FAQ updates on these changes and how we are advocating for taxpayers who need help the most. TAS appreciates your patience during this challenging tax season, while case advocates work diligently to address your tax concerns.
The Taxpayer Advocate Service is currently experiencing a high volume of assistance requests due to tax return processing delays. As a result, you may experience lengthy wait times while trying to connect with an advocate or while waiting for a return call. See if you qualify for our assistance. If you qualify, you can download and submit a Form 911.
